LEGAL REFERENCE

Terms & Conditions at 98s

When you open an account with us, you're agreeing to the terms that keep your account secure and your gameplay fair. We've written these rules to protect both...

Account SecurityFair Play RulesPayment ProtectionWithdrawal Clarity

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Our Legal Framework

98s operates under the terms outlined here, which apply to all accounts opened in supported regions of Pakistan. These terms govern your use of our platform, including live casino tables, slot lobbies, and sportsbook access. By creating an account, you confirm you meet our eligibility requirements and accept these conditions. We reserve the right to update these terms with notice to you.

Your continued use of the platform after any update means you accept the revised terms. Disputes are handled according to the jurisdiction where your account is registered. We maintain records of all transactions and account activity to ensure compliance and protect against fraud.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

QUESTIONS ABOUT TERMS

How to Reach Our Support Team

Team online

Live Chat

Open the chat window in your account lobby during operating hours. Our team responds to terms questions and account clarifications in real time.

Email Support

Send detailed questions about our terms to our support inbox. We reply within 24 hours with full explanations of any policy section.

Account Settings

Review your account agreement and current terms directly in your settings panel. You can download a copy of the full terms at any time.

WHY OUR TERMS MATTER

Trust Through Transparency

Clear Language

We write our terms in plain English so you understand every rule. No hidden clauses or confusing legal jargon buried...

Account Protection

Our terms define how we secure your login, protect your deposits, and verify your identity before any withdrawal is processed.

Fair Gameplay

We outline the rules for live tables, slot mechanics, and sportsbook odds so you know exactly how each game works...

Payment Security

Terms specify how JazzCash, Easypaisa, SadaPay and Raast transactions are encrypted, verified, and settled on your account.

Dispute Resolution

If a question arises about a transaction or game outcome, our terms define the process we follow to investigate and...

Your Rights

We spell out what you can do with your account, how to close it, and what happens to your balance...

How Our Terms Align

Privacy Policy

Our privacy terms work alongside these conditions to explain how we collect, store, and protect your personal data across all account activity.

Payment Terms

Deposit and withdrawal rules in these terms match our payment policy, ensuring JazzCash, Easypaisa, SadaPay and Raast flows are consistent.

Bonus Terms

Any promotions running on 98s are governed by separate bonus terms that reference and comply with these core account conditions.

Responsible Play

Account limits and closure options mentioned here align with our broader commitment to sustainable account management practices.

Dispute Policy

Our formal dispute resolution process is detailed in these terms and mirrors the procedures outlined in our customer support charter.

Device Access

Terms covering mobile app, desktop, and tablet access are unified here so you know the same rules apply across all platforms.

Withdrawal Verification

KYC and identity verification steps required before payouts are defined in these terms and enforced consistently for all players.

Core Elements of Your 98s Account

Live Casino Tables

Our terms cover how live dealer games are streamed, how bets are placed and settled, and what happens if a connection drops mid-game.

Slot Lobbies

Terms define how slot games are tested for fairness, how your balance updates after each spin, and how feature rounds are triggered.

Sportsbook Markets

Our conditions outline how odds are set, when bets are locked, how payouts are calculated, and what happens if an event is postponed.

Account Verification

Terms specify the documents we need to verify your identity, how long verification takes, and what happens if information doesn't match.

Deposit & Withdrawal

Clear rules on how JazzCash, Easypaisa, SadaPay and Raast transactions are processed, typical settlement times, and any limits that apply.

Account Closure

Terms explain how to close your account, what happens to your remaining balance, and whether you can reopen it after closure.

Frequently Asked About Our Terms

You don't have to open an account. If you've already registered and disagree with any term, you can close your account and request a withdrawal of your balance. We'll process your payout according to our standard withdrawal procedures.

Yes, we can update terms with notice to you. We'll email you about significant changes and give you time to review them. If you continue using your account after the update, you accept the new terms. You can close your account if you disagree.

You must be of legal age in your jurisdiction to open an account. You confirm this when you register. We verify your identity before processing any withdrawal to ensure compliance with local regulations in supported regions.

Terms require us to encrypt all payment data, verify every JazzCash, Easypaisa, SadaPay and Raast transaction, and keep your balance separate from our operating funds. We outline our security practices so you know your money is protected.

Our terms define the dispute process. Contact support with details of the game, your bet, and the outcome. We'll review our records and game logs to investigate. If we find an error, we'll correct your balance immediately.

Yes. You can request account closure in your settings or contact support. We'll process any remaining balance as a withdrawal. Once closed, you can reopen an account later by registering again with the same details.

Withdrawal timing depends on your payment method. JazzCash, Easypaisa, SadaPay and Raast transfers typically settle within 24 hours after verification. Our terms specify the exact process and any fees that may apply to your chosen method.